Samsung Tv Error Code 012 Fixed in 5 Ways

Samsung Tv Error code 012

When you are watching tv but suddenly an error code 012 appears on the screen. The Samsung tv error code 012 indicates an internet problem on the specific application. In addition, smart tv is malfunctioning. This error code appears when the current app stop working.

Many Samsung Smart Tv users have reported this issue. There are several causes that cause error 012 on the smart hub. You can’t access the internet and most of the applications are browser-based. This problem prevents you from watching online content as well as surfing the internet. However, smart tv won’t work. Thus, Youtube, Netflix, and many more services also get down.

Fortunately, I have been fixing this kind of issue on various Samsung Smart Tv models. In addition, It has become easier since I applied many methods that easily solves the problem. In my case, the application that I use to stream was outdated. I updated that application and the error were completely gone.

Note: Following the instructions works almost in every Samsung Smart Tv model. There may some changes in the procedures but the concept is the same.

Samsung Tv Error Code 012

error 102 fix

There are many numerical error messages delivered when a user tries to install, update, and run the applications. Especially, the apps that need internet connectivity to run like YouTube, Netflix, Prime videos, etc. Most of the significant users have reported and I have also encountered error 012 while attempting to install or update the applications.

While network error tv cannot connect to the smart hub server. To install the apps updates tv needs more bandwidth. As the result, you might encounter error code 012 in the Samsung Apps store. The Smart tv needs at least 1MBPS bandwidth internet connection to function properly. If you are using a small bandwidth network, upgrade to a higher and faster one. Or there may be some other network problem.

What are the Causes of Samsung Smart Tv Error Code 012

There are a bunch of reasons on the internet behind the error code 012 issue. I have figured out the core causes of a connection failure on Samsung smart tv. Here are some famous reasons:

  1. Poor bandwidth: The 1MBPS is the minimum internet speed required for smart tv. Sometimes networks get busy. So the error occurs.
  2. Application error: The old smart tv version has an application failure issue. However, updating the apps solves the error.
  3. DNS problem: If your ISP’s DNS has blocked some applications but you run that app, error messages pop-ups.
  4. Smart Hub failure: Slow and unstable internet causes smart hub failure.
  5. Bugs/glitches: If your smart tv is running on outdated firmware, there are general bugs that cause problems sometimes.
  6. Incorrect Tv settings: There are many features on these days smart tv but altering some features leads to internet failure or others.

How to Fix Samsung Tv Error Code 012

Before, going to the actual solution to fix Samsung Smart tv error code 012. You should follow some quick fix to get rid of this problem. This quick remedy is very helpful to find out the main reason for the problem. Basically, the following methods identify which external factor is missing.

  1. Restarting and power cycling the TV for 10 to 20 minutes.
  2. Make sure the internet connection is stable and faster.
  3. Check if some apps are installed that are banned by ISP. Uninstall that app once you encounter it.
  4. Connect to another WiFi network. You can also use Mobile Hotspot.
  5. Reduce the distance between router and Tv.
  6. Check the ethernet is properly connect (for wire connection). Test network (Wireless connection).

If still, you are facing the problem then here is the actual solution. Each method is important. Apply all the methods as they are mentioned below:

Method 1: Reinstall the App

When you run a certain app but it closes with an error message. That app should be removed and reinstall again. To do that:

  1. Select the app in the Apps section.
  2. Long hold the “Tools” button until the options appear.
  3. Press “Reinstall”.

After that, launch the app. If the app runs without showing any error message, then the problem is solved or move to another step.

Method 2: Change DNS

You can change the default DNS to public DNS. Using DNS like Google DNS, OpenDNS, etc. Unblocks the blocked apps and makes the internet stable. You can easily configure DNS setting on Samsung smart Tv by following instructions:

1. Press Menu on the remote.
2. Toggle to Network and then Network status.
3. Select IP settings.

Error 012
Image: Ip settings

4. Now, scroll down to DNS setting and then Choose Enter manually.

wifi error

5. Enter and then select Ok.

Now, your DNS setting is changed. You can get a stable connection as well as use the app that was blocked by your ISP. If you are still facing the issue, jump to another solution.

Method 3: Factory Reset Smart Hub

When the smart hub is malfunctioning, you have factory reset to its default settings. Note: Everything will be removed from the Smart hub including the linked apps, Samsung accounts, and other linked accounts too.

1. Go to Settings then select Support.
2. Select Device Care. (Note: On some models, there is Support instead.)
3. Select Self Diagnosis.
4. Now, select Reset Smart Hub.
5. Enter your PIN (0000).

Samsung Tv error 012

Once the smart hub completes factory reset, link all accounts and apps. Launch the app to check the error is occur or not. If still the problem is not fixed move to another step.

Method 4: Factory Reset Smart Tv

If there is the wrong setting that is causing the error, factory resetting the tv can solve the problem. However, Factory resetting also removes all the configurations and linked accounts.

1. Navigate to Settings, and then select Support.
2. Choose Self Diagnosis.
3. Select Reset from the Self Diagnosis.

error 012 fixed

4. Enter your Pin (0000).
5. Confirm reset by selecting Yes.
6. Follow the on-screen instructions to complete the initialization.

After that, configure all the settings and link your accounts to tv. Now, the error is fixed. If not then move to another process.

Method 5: System Update

If you reset the tv then it will restore to the very first firmware. However, you can easily update smart tv firmware. The bugs and glitches are fixed on the latest firmware.

1. Toggle to Settings, and then select Support.

samsung error code 012
Image: software update

2. Select Software Update, and then select Update Now.
3. Follow through the instructions to complete the update.

Finally, the error will be fix on your Samsung smart tv.

Final Words

I hope you have found the solution for Samsung tv error code 012. I appreciate your quick response, tell us which method worked for your smart tv model.

Other post:

FAQ on Samsung Tv Error Code 012

1. How do I can increase WiFI strength?

Ans: Use secondary router or modem to wide the wireless range.

2. Why old Samsung Tv has errors?

Ans: Some applications stop getting updates. So the old apps have some general bug that causes errors.


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