Roku Error Code 016 Fixed – Can’t Connect to the Internet

Roku Error Code 016 Fixed

When you are watching tv but you try to change the channel Tv shows error. It happens because of a bad network or an issue with the internet. Roku error code 016 occurs when you try to launch the channel. If there is no internet connection on your Roku device or connection issue. Then error message appears “can’t connect to the Internet Error Code 016“.

Roku error code 016 indicates a bad network connection or network connectivity issue on the device. For instance, when there no internet connection, the Roku device cannot connect to the streaming server. Therefore, an error message pop-ups when contents are not loaded on the Roku Channel. You can easily troubleshoot internet connection issues on your Roku device. In addition, the error won’t persist on your device again.

Roku Error Code 016

roku error code 016 fixed

There are various original reasons for error 016 on the Roku streaming devices. For instance, there may be an issue with your internet connection, or could be the Roku device is causing the problem itself. Sometimes the issue is caused due to channel’s inability to support the Roku device. There may be a chance of a DNS cache causing the internet failure on your device. Despite Roku cannot establish an internet connection for streaming online content. However, you can easily fix Roku error code 016 by applying these solution measures.

Troubleshoot for Roku Error Code 016

Before, you apply the solutions to solve Roku error code 016. Ensure the internet is working on other devices. For instance, open the web browser on another device and then search for Now, your internet speed test begins. However, if the internet works fine then there could be a problem with the Roku. Otherwise, you have to troubleshoot your internet connection to get rid of error 016.

Method 1: Power Cycle your Device

If your Roku device is unable to connect to the internet, the first solution is to restart the device. In addition, we are going to perform a complete power cycle on both the router and Roku devices. So the entity which is preventing the internet from being connecting to the device is getting bypassed. Follow the underlying instructions step-by-step to fix the issue:

  1. Press the Home button on the remote.
  2. Navigate to Setting and then System.
  3. Select the Power option and then Power off.
  4. Now, unplug the power cord from the wall outlet. (Same for router and modem).
  5. Wait for 10-15 minutes.
  6. Replug the power cord and then turn on the device.
  7. Check if the error is gone away.

Method 2: Enable Network Pings

When your Roku device is unable to connect to the WiFi properly, set up enable network ping from the settings. Enabling the network ping improves the connection and stables it. In addition, network reachability is increased after enabling network ping. There won’t be delay or buffering while streaming on a Roku device. Enable Network ping to fix error 016 by following the given instructions:

1. On the Home screen, press the Home button 5 times from the remote.
2. Again, Press the button Fast forward>>Play>>Rewind>>Play>>Fast forward then the pop-up screen appears.
3. Select System Operation Menu.

error code 016 roku

4. Select Enable network ping from the menu.

go roku com connectivity error code 016

Now, you have enabled the network ping on your device. The internet reachability has slightly improved on the Roku device. Therefore, check if the error 016 persists.

Method 3: Set Up a New Connection

It is possible to have the internet is not accessed due to the problem with the network SSID and the Password. If you have entered a password on another network SSID, WiFi can’t connect. For instance, if you have entered the wrong password on the correct SSID, again WI-Fi doesn’t connect. However, to solve these kinds of the issue on your device, set up a new connection with the correct information. Apply these steps to set up a new connection:

1. On Tv remote, press the “Home” button and then Navigate to “Settings“.
2. Select Network and then Setup new connection.

what does error code 016 mean on roku

3. Choose the Wireless option.

Fix roku error code 016

4. Highlight your Wi-Fi network’s name (SSID) and then enter the password.
5. The connection will establish within 10 to 20 seconds.
6. Now, check if Roku error code 016 is gone away.

Method 4: Contact Support

Unfortunately, if none of the solution methods worked on your Roku device to solve the issue. There is only one hope to solve Roku error code 016. Most of the time Roku service is blocked by some entities which are fixed by Roku developers only. We recommend submitting your problem on the Roku support page. The Roku developer will soon fix the issue. Report the exact issue you are facing on your Roku device. They will soon dispatch with a working solution for your issue.

Final Thoughts

Roku error code 016 is caused due to a bad internet connection. In addition, Roku’s channel is unable to load any online content. This issue prevents streaming movies, tv shows, etc online. To fix and establish an internet connection on a Roku device, you have to restart both devices and then try connecting to the internet. However, If you enable network ping on your Roku streaming device, the error resolves since enabling network ping increase IP reachability to the network.

Most of the Significant users has reported, incorrect WiFi password entered on the device while setting up a connection. Ensure you have entered the correct password into the correct WiFi network. I hope these instructions worked on your case to fix Roku device error 016. For instance, if you are having a problem while troubleshooting. Feel free to share your doubts with us. Similarly, here are some of the frequently asked questions regarding Roku error 016.

FAQ on Roku Error Code 016

1. What is error code 016 on Roku device?

Ans: The error code 016 on Roku means there is no internet connection established to load channel contents on the Tv. In addition, this error always occurs while switching the Channels.

2. Why won’t my Roku stay connected to the Internet?

Ans: Roku won’t stay connected to the internet because of low latency (ping). There may be busy networks or bad network configurations. However, use the switch to both wired and wireless and vice versa to fix the issue.


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